Your order will be shipped within 1-2 business days after purchasing. At this time, we are only shipping within the United States. We will send you a tracking number via e-mail once your order has shipped.
A flat fee of $3.00 is offered for all orders up to $50.00. After that amount, shipping rates will be calculated.
Please verify your shipping address, as we are not responsible for packages going to the incorrect address. We are also not responsible for stolen packages, delays in shipping, or damages that occur in the shipping process.
We hope you will enjoy your purchase! However, if for any reason you do not, we will accept unopened, unaltered, and undamaged merchandise purchased on our site for a full refund (minus shipping costs) within fourteen (14) days of post-marked date. Please include your name and order number with your return.
Please mail your return to:
The Zoie Company 1602 Belle View Blvd Suite 805 Alexandria, VA 22307
Orders may be returned using any method of your choice, at your expense. We are not responsible for any packages that are lost during transit and recommend using a trackable service.
We will process returns within five (5) business days of receiving the package. Refunds are issued in the original form of payment.
We reserve the right to not accept any merchandise that has been opened, altered, or damaged.